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“My name is Tom Phelps. I’m the General Manager of Palm Island Indoor Water Park in upstate New York. We’ve had Party Center Software for 2 years this past September.”
What are your favorite features?
“My favorite features of the software are its ease of use. It takes me less than half a day to train anybody on how to use it. At this point, we just started about 3 months ago using the look-back for birthday parties. I sent everybody that had a birthday party last year a coupon that said they could get in for free or have a free person off their birthday party this year. And I wish I started using that 2 years ago because it added at least 10 birthday parties for the past 3 months.”
How much time does the software save you?
“The software saves us quite a bit of time in any given month because people don’t have to ring things up by hand; everything is priced in the system. When they book a birthday party, it asks everybody step-by-step questions. We don’t have to try to re-remember, ‘Hey, don’t forget to get their email, or their birthday, or whether they’re male or female.’ It saves a ton of time because we have everything online, and if they book their birthday party online, they get 2 free dry passes, which promotes everybody to go there – and saves our cashier at least 15 minutes per birthday. And we average probably 4-10 birthdays every weekend.”
Would you recommend this software to others?
“I would recommend Party Center Software to anybody that’s looking to have a POS system; especially an online booking system. We also sell our tickets online through it. It makes my day-to-day life almost flawless.”
Tom Phelps – Palm Island Indoor Water Park
Palm Island Indoor Water Park
8250 Park Road
Batavia, NY 14020