On December 15, 2014 we pushed out an update to our software with multiple improvements and bug fixes. As always, for the modules you are subscribed to, you’ll automatically get access to these new updates for free!
“Jason Walkinshaw. I have a family entertainment center called Lil Monkeys in Burlington, Ontario. I would strongly recommend it to other operators. I’ve looked at other softwares over the years that are really expensive. I find with this, you get the best value for the money and it’s super user-friendly, and the customer service support is huge. It’s very quick, very easy, and someone’s always available.
As a business owner or manager, you probably see your facility almost every day. You see the parking lot when you arrive, the entrance when you walk in, the interior as you make your way to the office, the bathrooms during your breaks, etc. It’s one thing to see your business, but how often do you actually take time to do facility reviews?
Your perspective as a business owner can be entirely different from the perspective of customers. Even though you see your business every day, it can be easy to overlook issues that have become “normal” to you. A crack in the tile may not be a big deal after months of walking past it, but a new customer might immediately notice that crack on their first visit.
In November, Google pushed a new update to their search results in which they will start highlighting whether or not websites are mobile friendly. In the search results, mobile friendly sites will be marked with a special tag. This Google update is another big reason to build a mobile friendly website. Why? First, mobile friendly websites are favored in Google search results, which means customers are more likely to find you. Google is transitioning everything to a “mobile first” mentality, and you don’t want to get left behind. Plus, consumers have come to expect all websites to be mobile friendly, especially since mobile Internet usage has surpassed PC Internet usage. If you appear in a search result without the “mobile-friendly” tag as it appears above, consumers will be trained to skip your website because they’ll know it will be a frustrating experience.
We are very excited to announce that we are sponsoring Foundations University in 2015. Foundations University was created 10 years ago, and the organization has been hosting 3-day educational workshops and seminars around the country. During these events, new and aspiring location-based entertainment operators learn about market feasibility, planning, design, development, marketing, and management.
The seminars are led by some of the most experienced veterans of the entertainment industry, including Randy White, Frank Seninsky, Jerry Merola, Alan Fluke, Peter Olesen, and Kevin Williams. There are 3 events planned for 2015:
Is OKC ready to play? Main Event Entertainment opened a new facility in Oklahoma City on November 28. The Dallas-based family entertainment company now has 19 locations across the country, with this being the first location in Oklahoma. Main Event was founded in 1998, and is a subsidiary of Ardent Leisure Group of Australia. These locations offer customers unique experiences as part of their “Eat.Bowl.Play.” initiative. Their fun brand and high quality attractions have allowed the company to continue expanding, and they plan to open more centers in 2015.
My name is Gary Brown. I own Merrimack Valley Pavilion in Tewksbury, Massachusetts. We’ve been open 2 years and we’ve had Party Center [Software] since we opened the doors. We were referred to you guys by some of the industry people – we have laser tag and mini golf. Some of our vendors like Delta Strike – and some of the other players that we had – had referred you guys. And when we talked to you, we liked what we heard. We think the system is very user-friendly, and that’s why we made that move.
One of our clients is continuing to expand their business! Jumpstreet, an indoor trampoline park with more than 10 current locations across the country, is set to open 3 more in Tennessee. The first location will be open on December 17 in Goodlettsville, and the other 2 will open in early 2015 – in Franklin and Murfreesboro. The first Jumpstreet location was opened in Thornton, Colorado in 2007. Tim Crawford, the owner and designer, has been continually expanding across the country ever since.