Continuous improvement training revitalizes your staff, and helps keep them up to date on the latest best practices for improving guest relations. Businesses that train employees once and release them into the marketplace are at a distinct disadvantage, when compared with businesses that adopt a continuous improvement training model. Every business is unique; your market may have special needs and your employees will be better prepared to meet those needs with the right training schedule.
One of the things we recommend is to set individual goals for each team member that are attainable, as well as creating an action plan for them to track their progress with regular management oversight to keep them moving upwards. As you find or improve upon existing best practices, ensure to incorporate those into your overall training.